Frequently Asked Questions
What is Patchwork Parcel?
Patchwork Parcel has two programs. the Quilt Kit delivers a small quilting or sewing project complete with all fabrics, pattern, batting, and notions, every month. The monthly Fabric Bundle contains four traditionally inspired fabrics (think florals, paisleys, blenders) - your choice of full yard cuts or 1/2 yard cuts - plus a pattern! Around the 25th of each month, you will receive your parcel packed with products and inspiration.
How does it work?
Once a month, right around the 25th, you will receive a parcel packed with the monthly project or bundle, right at your doorstep. With the Quilt Kit you will find everything you need to complete a small quilting or sewing project – fabric, backing, batting, pattern, and special notions. The Fabric Bundle contains four traditionally inspired fabrics (think florals, paisleys, blenders) - your choice of full yard cuts or 1/2 yard cuts - plus a pattern! It's as simple as that!
How much does it cost?
Patchwork Parcel starts at just $24.95 for its monthly Half Yard Cuts Fabric Bundle and $44.95 for the Quilt Kit and the Full Yards Cuts Fabric Bundle. Three and six month prepaid subscriptions have a reduced rate. (Psst. The retail value is always more than the cost you pay – guaranteed!) Shipping is a flat rate of $8.00 per box.
What's inside Patchwork Parcel?
With the Quilt Kit, every month you will get everything you need to satisfy your creative muse and to complete a small quilting or sewing project delivered right to your door! Each parcel will contain fabric, pattern, batting, backing, and special notions needed for the project. There will be a variety of projects like table toppers, wall hangings, totes, home decor items, and we will try out some different techniques along the way! I will try out the patterns beforehand to make sure they are easy to understand and the fabrics will be top quality quilt shop fabrics. The monthly Fabric Bundle contains four traditionally inspired fabrics (think florals, paisleys, blenders) - your choice of full yard cuts or 1/2 yard cuts - plus a pattern!
How does billing work?
Patchwork Parcel is a monthly subscription: that means you are re-billed every month unless you purchase a one-time gift. Re-billing always occurs after you receive your parcel (usually around the first of the following month).
What is this month's deadline?
I generally ship around the 21st. If you would like to know if you made this month's deadline, you can email me anytime at support@patchworkparcel.com.
Where and how do you ship?
Patchwork Parcel ships via USPS Priority Mail, which is delivered to all US States (including Alaska and Hawaii), territories, and APO/FPO addresses. APO/FPO addresses should allow up to 7 days additional delivery time. Patchwork Parcel also ships to Canada with delivery time being between 1 to 3 weeks.
How can I cancel my subscription and/or receive a refund?
If you ever need to close your subscription, you can cancel anytime by logging into your account and clicking "edit" on the subscription, click on "cancel subscription", and then on "change". In order to receive a refund, you must request one before your box has shipped. Unfortunately, I am unable to provide refunds for kits that have shipped. You may receive a refund for an order any time before shipment, which is around the 21st of the month. (PS: If you are ever dissatisfied, I will do my best to make your experience spectacular!)
How do I contact you?
You can contact me anytime at support@patchworkparcel.com . I pride myself on excellent customer service and am available every business day of the week. You will never wait for more than 1-2 business days for a reply, guaranteed.